At Seraphina Journeys, we respect and protect the privacy of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or purchase our outdoor and travel products.
Information We Collect
We collect personal information that you voluntarily provide to us, including your name, contact details (such as email address and phone number), and shipping address. This information is used to process your orders, provide customer service, and improve your shopping experience.
Payment Information
We only offer Cash on Delivery (COD). Therefore, we do not collect or store any credit card, debit card, or digital payment information.
How We Use Your Information
We may use your personal data to:
Process and deliver your orders
Communicate with you about your order status
Send you promotional emails (only if you opt-in)
Improve our services and product offerings
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies and Tracking
Our website may use cookies to enhance your browsing experience, track site usage, and help us improve our services. You can disable cookies in your browser settings if you prefer not to allow tracking.
Opt-Out Instructions
If you no longer wish to receive marketing emails or promotional communications from us, you can opt out at any time by:
Clicking the “Unsubscribe” link at the bottom of any marketing email
Sending an email request to [email protected] with “Unsubscribe” in the subject line
Contact Us
If you have any questions about this Privacy Policy or the handling of your data, please contact us at:
📧 [email protected]
We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with the revised date.
