Welcome to Seraphina Journeys. By using our website and purchasing products from us, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General
These Terms and Conditions apply to all purchases made through the Seraphina Journeys website. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website constitutes your acceptance of any changes.
2. Products and Pricing
All product descriptions, images, and prices are subject to change without notice. While we strive to provide accurate product details, errors may occasionally occur. In such cases, we reserve the right to correct any errors and cancel orders if necessary.
Prices listed on the site include applicable taxes unless stated otherwise. Shipping charges, if any, will be added during checkout.
3. Order Process and Payment
All orders are confirmed via email.
We only offer Cash on Delivery (COD) as the payment method.
Please ensure your delivery address is correct to avoid delays or failed deliveries.
We reserve the right to refuse or cancel any order at our discretion, including those that appear suspicious or fraudulent.
4. Shipping and Delivery
We aim to process and ship orders promptly. Estimated delivery times may vary based on your location and product availability. Seraphina Journeys is not responsible for delays caused by courier services or factors beyond our control.
5. Returns and Exchanges
Due to the nature of Cash on Delivery, we do not accept returns unless the product is damaged or defective upon arrival. In such cases, please contact us within 3 days of delivery at [email protected] with details and images of the issue. We will arrange a replacement or refund where applicable.
6. Intellectual Property
All content on the Seraphina Journeys website, including logos, product images, and written materials, is the property of Seraphina Journeys and protected by copyright laws. Unauthorized use or reproduction is prohibited.
7. Limitation of Liability
Seraphina Journeys shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. All products are used at the customer’s own risk.
8. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
📧 [email protected]
